Big Data Can Boost Your Customer Service Efforts | SmartData Collective

See on Scoop.itTechnology, Big Data, Business Intelligence

Big Data can help businesses learn more about their own staff. Is a certain employee slacking when it comes to taking service calls, leaving others to do all the work?

Greg Mudd‘s insight:

The various ways that you can use big data to help with improving your organization’s customer service efforts, from allowing you to improve upon your customer service offerings to making product and/or service adjustments.

See on smartdatacollective.com

 

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